1.0 Introduction The concept of quality is often complex by nature; there is no single unique definition in existence to describe quality.
1.0 Background The hotel and the tourism sector of the country continues to grow; the tourism sector of the country was suffering heavily until
Chapter 1 – Introduction 1.1 Introduction A firm is required to maintain customer satisfaction by meeting the needs of the client comprehensively.
Making an effective purchasing decision by Condominium Buyers/Owners in Sri Lanka; factors to be considered
Chapter 01 – Introduction 1.1 Background of the study 1.1.1 Construction industry of Sri Lanka